FAQ About Medical Alert Systems

These are the top questions people ask when researching information about medical alert systems:

1) How do medical alert services for seniors work?

Medical alert services for seniors provide emergency response through a wearable device with a help button. When pressed, the device connects to a 24/7 monitoring center via cellular or landline connection. Trained operators assess the situation, contact family members, and dispatch emergency services if needed. Most systems include:

• Wearable help button (pendant or wristband)
• Base station or mobile device with two-way communication
• 24/7 professional monitoring center
• Emergency contact notifications
• Optional fall detection and GPS tracking

Systems work in-home through a base station connected to phone lines or cellular networks, or as mobile devices or smart watches that function anywhere with cellular coverage.

2) Where can I buy a medical alert system for my elderly parents?

Most medical alert systems are available to purchase online at specialized sites like www.MedicalCareAlert.com or calling directly to order at 855-272-1010.  Generally you do not buy a medical alert system at a retail store or pharmacy.

3) Which medical alert companies offer automatic fall detection?

Most, but not all medical alert companies offer automatic fall detection.  However not all medical alert devices or buttons have automatic fall detection sensors.  Companies like Medical Care Alert do offer automatic fall detection as an option on all of their medical alert devices for both in-home and GPS mobile systems.

Automatic fall detection adds $10 monthly to base service costs. Systems use accelerometers and algorithms to detect sudden falls.

4) What are the top-rated medical alert systems for seniors?

Top-rated medical alert systems for seniors based on consumer reviews and expert testing:

• National Council on Aging (NCOA): Recommended 9.1/10.0 https://www.ncoa.org/product-resources/medical-alert-systems/medical-care-alert-review/
• Forbes Health: Recommended https://www.forbes.com/health/medical-alert-systems/medical-care-alert-home-system-review/
• Caring.com: Top 5 Medical Alerts https://www.caring.com/senior-products/best-medical-alert-systems/medical-care-alert 
• Aging.com: Overall Rating 4.5/5.0 https://www.ncoa.org/product-resources/medical-alert-systems/medical-care-alert-review/
• Paying For Senior Care: Outstanding Customer Service https://www.payingforseniorcare.com/best-medical-alert-systems/medical-care-alert 

Key evaluation criteria: monitoring center response time, equipment reliability, contract flexibility, pricing transparency, customer service ratings, and range of features.

5)  Why does Medical Care Alert provide the best personal emergency response systems for seniors?

Third-party reviews from sources like Forbes, US News, Aging.com, Caring.com and many others often highlight Medical Care Alert for providing excellent personal emergency response systems for seniors.  They single out our user-friendly devices, fall detection technology, excellent customer service and robust monitoring services.

Our systems are designed to be easy to use, with durable and water-resistant emergency help buttons.

We offer in-home and mobile options, including a smartwatch.  All systems can be enabled with optional AutoFALL automatic fall detection.

Our 24/7 Emergency Response monitoring centers are staffed by EMT/EMD-Certified trained operators.  They can quickly assess situations and then call a family member or dispatch emergency help, even if the user is unable to communicate. All agents are based in the USA, never ousourced overseas.

Here's more detail why Medical Care Alert is a good choice for your personal emergency response system:

• • Ease of Use: Medical Care Alert's devices are designed with seniors in mind, featuring simple, one-button activation and clear instructions.  No fumbling for a cell phone in an emergency!
  • Automatic Fall Detection: All systems offer optional AutoFALL automatic fall detection, which can be crucial for seniors who may not be able to speak or press the button after a fall.
  • Comprehensive Monitoring: Medical Care Alert's monitoring centers are staffed 24/7 by EM/EMD-Certified agents,  trained in medical dispatching.  We can contact a family member for a non-emrgency situation, or directly dispactch Police/Fire/EMS as needed.  After dispatching help, we will call and send text messages to your contact list notifying them of the situation.
  • In-Home and Mobile Options: Medical Care Alert offers both in-home systems with base stations and mobile devices with GPS tracking, providing coverage both at home and on the go. Nationwide coverage in all 50 U.S. States.
  • Caregiver Support: All of our mobile GPS systems include a free companion app for caregivers, allowing them to track the user's location and receive notifications about activity or emergencies.
  • Transparent Pricing:  Medical Care Alert's prices are clear and locked in, guaranteed to never go up.  We provide discounts for annual payment plans and a generous "Friends and Family" referral program.
  • Award Winning Customer Service: Our customer service team is ready to help you with any billing, technical, or other questions about your system.  We've recieved numerous awards including A+ Better Business Bureau rating, Angi's Super Service Award, and thousands of 5 star online reviews from clients.

Call 855-272-1010 today to learn more!

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