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How It Works

Medical Alert Monitoring Center

Our Medical Alert Systems let seniors get help at the touch of a button, 24/7/365.

When you press your medical alert button, the system immediately contacts our US-based monitoring center. Within moments you'll speak with a trained EMT/EMD-Certified operator ready to help...24 hours a day, 7 days a week. We know WHO and WHERE you are, and who to contact to get you help fast. And, because no one likes to be alone in an emergency, we can stay on the line with you until help arrives.

Medical Care Alert makes it easy with our emergency alert system:

  • Nothing to buy
  • No Long Term Commitments
  • "Price Lock" Guarantee - Your Price Guaranteed To Never Go Up
  • No Hidden Fees
  • In-Home Risk Free Trial
  • GPS Medical Alert Systems Available
  • Automatic Fall Detection Systems Available
  • We Call and Send Text Messages to Your Emergency Contact List upon Dispatching Help
  • 24/7 Protection for around $1 a day
  • A+ Rated with BBB and Angie's List
  • Award-Winning Customer Service and Monitoring

Call us toll-free at 1-855-272-1010 to learn more, or request a free brochure here

Free Brochure
By Mail

Or call us at

free brochure

Let’s look at what goes into your Medical Care Alert System:

Get assistance by pushing the Help Button

When you press the Medical Alert button, the system automatically and instantaneously contacts our US-based Medical Alert Monitoring center.

Our agents are EMT/EMD-Certified trained and prepared to respond to any emergency around-the-clock, 24 hours a day, 365 days a year.

How It Works

Once connected, our EMT/EMD-Certified agents will answer the call, with your Personal Profile already on their computer screen. They know who you are, and where you are located.

The operator will speak to you over the 2-way voice console and ask if you need help. You'll tell us what you need and we'll take it from there, contacting a neighbor or family member, or alert Life Safety EMS emergency services if required.

We then contact the people on your emergency list including neighbors, family members, loved ones, care givers, or anyone you designate.

In an emergency, we send SMS Text messages to your contacts with cell phones, in addition to calling them. This provides the fastest way to notify your family and caregivers of the situation. And they can reply to the text messages, letting our monitoring center know they are on the way, request to cancel the dispatch, or provide any updates.

Your Personal Profile is on File with Us

When you sign up for our medical alert service, you’ll complete a simple Personal Profile. We’ll have your name and address, preferred emergency contacts, and any medications or conditions you want us to know about…important information that can save a life in an emergency. Once your Personal Profile is complete, we verify which emergency responders are closest to you BEFORE an emergency occurs.

Your Personal Profile, contact and medical information is kept strictly private in our secure data base. The Monitoring center agents will have access to your information at the time your call is received.

So unlike calling 911, when you use our personal emergency response system, our agents know WHO you are, WHERE you are, and WHO TO CALL when you press your medical alert button. We can tell EMS about any conditions you may have, and even how to enter your home if the door is locked.

Free Medical Alert Equipment That’s Simple, Yet Sophisticated

With Medical Care Alert, you’ll get one of our state-of-the-art 2-way voice communication systems that best meets your individual needs. Our systems are easy to use and operate…yet have sophisticated technology to protect you in an emergency.

We offer three types of medical alert systems:

home medical alert system console with two medical alert buttons


Medical Alert System

  • Covers Entire Home
  • 2-Way Speakerphone
  • Fall Detection Option
  • As low as $27.45 / Month
Mobile medical alert system mPERS with 4G LTE

HOME & Away

Medical Alert System

  • Go Anywhere!
  • GPS Cellular Included
  • Fall Detection Option
  • As low as $36.62 / Month

Still have questions? Call us at 1-855-272-1010, or read our Frequently Asked Questions. Or fill out the form and we’ll send you a free brochure on our medical alert system.

Call NOW: 1-855-272-1010

Call Today, Be Protected Tomorrow