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How it works

Our Medical Alert Systems get help for seniors at the touch of a button, 24/7/365.

When you press your medical alert button, the system immediately contacts our US-based monitoring center. Within moments a real person is talking to you, armed with your personal medical information, and ready to help...24 hours a day, 7 days a week. And, because no one likes to be alone in an emergency, we stay on the line maintaining voice contact with you until help arrives.

Medical Care Alert makes it easy with our emergency alert system:

  • Nothing to buy
  • No Long Term Commitments
  • Price Guaranteed To Never Increase
  • No Hidden Fees
  • Choice of 3 PERS Systems
  • Choice of different payment plans
  • In-Home Risk Free Trial
  • 24/7 Protection for around $1 a day
  • A+ Rated with BBB and Angie's List

Call us toll-free at 1-855-272-1010 to learn more, or request a free brochure here.

How It Works
How it works - Step One How it works - Step Two How it Works - Step Three
Let’s look at what goes into your Medical Care Alert System:

Get assistance by pushing the Help Button

Medical Alert Monitoring Center

When you press the Medical Alert button, the system automatically and instantaneously contacts our US-based Medical Alert Monitoring center.

Our agents are trained and prepared to respond to any emergency around-the-clock, 24 hours a day, 365 days a year.

Once connected, our EMT-certified agents will answer the call, with your Personal Profile already on their computer screen. They know who you are, and where you are located.

We immediately check on your status and, in the event of an emergency, dispatch your local EMS. We then contact the people on your emergency list including neighbors, family members, loved ones, care givers, or anyone you designate.

smartphone with SMS text message medical alert

In an emergency, we send SMS Text messages to your contacts with cell phones, in addition to calling them. This provides the fastest way to notify your family and caregivers of the situation. And they can reply to the text messages, letting our monitoring center know they are on the way, or any other updates.

Your Personal Profile is on File with Us

When you sign up for our medical alert service, you’ll complete a simple Personal Profile. We’ll have your name and address, preferred emergency contacts, and any medications or conditions you want us to know about….important information that can save a life in an emergency.

Once your Personal Profile is complete, we verify which emergency responders are closest to you BEFORE an emergency occurs.

Your Personal Profile, contact and medical information is kept strictly private in our secure data base. The Monitoring center agents will have access to your information at the time your call is received.

So unlike calling 911, when you use our personal emergency response system, our agents will know WHO you are, WHERE you are, and WHO TO CALL when you press your medical alert button. We can tell EMS about any conditions you may have, and even how to enter your home if the door is locked.

Free Medical Alert Equipment That’s Simple, Yet Sophisticated

With Medical Care Alert, you’ll get one of our state-of-the-art 2-way voice communication systems that best meets your individual needs.

Our systems are easy to use and operate…yet have sophisticated technology to protect you in an emergency.

We offer three types of medical alert systems:

  • "HOME" System - up to 1,000 Feet from the base unit
  • "HOME & YARD" System - up to 600 feet from the base unit
  • "HOME & AWAY" System - nationwide coverage with AT&T Wireless
  • HOME System HOME & YARD System HOME & AWAY System
    HOME System HOME & YARD System HOME & AWAY System

    Still have questions? Call us at 1-855-272-1010, or read our Frequently Asked Questions. Or fill out the form and we’ll send you a free brochure on our medical alert system.

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    Medical Care Alert | 43334 7 Mile Road, Suite 400 Northville, Michigan 48167 | 248-946-8172 Copyright 2008-2016 American Response Technologies Inc.Built with Love