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Commonly Asked Questions About Batteries and Medical Alert Systems

Every Medical Alert System Has A Battery

Medical alert equipment is easy to install in your house. All it takes is a wall outlet to plug in the charger and a land line telephone line. You’re furnished with a medical alert bracelet and a pendant. Depending on the type of medical alert system that you have, you might also have a small base console which works as a two-way whole house speakerphone.

A medical alert bracelet is great to have on hand just in case there is an emergency. Just press the button, speak to an EMT/EMD-certified operator and help arrives. Of course, most of the time the medical alert system is sitting quietly, ready at a moment’s notice for when emergency strikes. However, how can you make sure that it will be there for you when you most need it?

How often do you need to test your medical alert device?

Test the button on your medical alert bracelet or pendant once a week. First, call the emergency response center from your landline to let them know you’ll be testing. When you press the button and get a response, tell the EMT-certified operator that you’re testing the system to make sure everything is working correctly.

Is there any fee for pressing the button on the medical alert bracelet?

No way! While some companies who limit or charge a set amount for each push of the button, we’re not among those. The price of pressing the button is included in the cost of the system.

How long do the batteries last?

Depending on which system you have, the batteries on the medical alert bracelet and pendant last for up to three years or longer. Some pendants have rechargeable batteries that get swapped out monthly. If you’re worried about the batteries draining (the medical alert system will warn you, and us, if they’re low), then we will be more than happy to replace them for you at no charge.

What happens if the power goes out?

The charger is plugged into the wall, though it does have a battery backup. That backup will last for up to 72 hours of charging the communicator unit. By that time, the power in your home should be restored and ready to go.

Where can you take your medical alert bracelet?

The bracelet and call buttons are waterproof, meaning that you can confidently take them with you anywhere you go. Don’t be afraid to take a shower. Our medical alert system equipment is built to be waterproof.

When you press the button, you will receive immediate service from an EMT/EMD-certified professional who is ready to help. There is always someone there to call in case you have questions or worries about your personal emergency response system, even if there isn’t an emergency right now.

Some companies claim 10 year battery life - is this true?

We think this is highly unlikely. Even a battery that sits on a shelf will lose power over time. We think it's irresponsible of some companies to claim a 10 year battery life, stating it never needs to be charged or replaced, when protecting people's lives and property.
Article by Charlie Kimball by MedicalCareAlert.com