Press Release: Medical Care Alert Earns Angie’s List Super Service Award 5th Consecutive Year
Medical Care Alert has earned the 2016 Angie's List Super Service Award for the fifth year in a row, in recognition of superior customer service.
Medical Care Alert Earns Angie’s List Super Service Award 5th Consecutive Year
2016 Award reflects company’s consistently high level of customer service
“In 2016 we introduced new services to increase our clients’ ability to live independently at home,” said Bryan Stapp, President of Medical Care Alert. “Our clients appreciate the high level of customer service we provide to their elderly parent or grandparent.”
In 2016 the company introduced innovative new services including SMS text message alerts, and automatic fall detection pendants. Both of these services speed up the notification of a potential emergency situation to caregivers and the Medical Care Alert emergency response center.
Stapp also noted the company maintains an A+ rating with the Better Business Bureau, was named a Gator100 company by the University of Florida, and it’s monitoring center received the 2016 Central Station Of The Year award by industry group CSAA.
“Companies that can meet higher demands without missing a beat in their exemplary performance standards truly do stand apart from their peers,” said Angie’s List Founder Angie Hicks. “Only a fraction of the service companies are able to do it.”
Angie’s List Super Service Award 2016 winners have met strict eligibility requirements, which include an “A” rating in overall grade, recent grade, and review period grade. The SSA winners must also be in good standing with Angie’s List, pass a background check and abide by Angie’s List operational guidelines.