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California Medical Alert System Reviews

Read what real Californians say about their medical alert system from Medical Care Alert. We've gathered reviews from our customers who live in California on this page to make it easy for you to learn more about our medical care alert systems. We're proud of our A+ Rating with the BBB, our Award-Winning Customer Service team, and our clients who live in sunny California.

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Posted by Marlene L, of Chatsworth California

"They're very nice and helpful. This is all new to me and walked me through step by step to explain everything. I can always get a hold of someone, very nice and easy to deal with. "

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Posted by Michael W., of Van Nuys, California

"The alert system was easy to set up at home. The instructions were clear and easy to follow. The cost I listed is for the year. I couldn't my paperwork immediately. The actual cost is what I paid by credit card thru Angie's list. So far the only action was the initial test which was perfect. Fortunately I have not had a medical problem requiring use of the emergency system."

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Posted by Jerry L. of Bakersfield, California

"The purpose of my contact with Medical Care Alert was to gather information about their mobile (both in and away from home) medical alert system and service. I had the search narrowed down to four providers and was talking with each of them before making a commitment. I eventually chose this company, Medical Care Alert. I called and left a message that I was interested in learning more about the company. Very soon I was contacted by one of their agents who was an excellent salesman for the company. She answered all my questions carefully and thoroughly, and I never felt she was putting pressure on me. (I was honest about my comparison shopping.) Over the next few days, other questions came up which I emailed to her.....again, I always received a prompt response. After signing up with Medical Care Alert, the equipment arrived as advertised with clear instructions. Where necessary, it had already been preprogrammed. For several days I tested the equipment to learn the practical distance between the voice conveyor and the alert button. Every operator who answered the call, has been excellent, efficient and helpful. When I told them the equipment was new to me and I was testing its range, they worked with me in determining how far away I could get from the base and still communicate verbally. One time I took a walk away from home and pushed the button to see how the WI FI reception was going to be. The voice came right through with about 50 seconds. Then I asked if, with the GPS she could tell me where I was. Within 5 seconds she gave me the names of the 2 nearest cross streets. I was impressed. With a medical alert system, the operators who take the calls are every bit as important as the equipment. I have great faith in the expertise and compassion of the operators at Medical Care Alert. "

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Posted by Sheila H. of Los Angeles, California

"Working with them is very worthwhile. They respond very quickly in an emergency. "

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Posted by Carol B. of San Diego, California

"My mother uses the system. Excellent price and customer service. I feel assured that my mother is in good hands with them."

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Posted by Pauline H., of Downey, California

"I ordered this product almost a year ago and of this date happily I have not had to use it. I do "call in" every once in a while to confirm that it is in good working order. So far I have no complaints."

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Posted by Nancy S. Citrus Heights, California

"My mom uses the medical alert system. It was wonderful. Debbie calls and emails to make sure everything works on a personal level. It was like I was sitting in her living room and she was helping. I have recommended them to friends."

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