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Love working with seniors? We may be the right place for your medical alert career!



If you have a genuine love for seniors, and a caring and patient manner, then we may be the right fit for you.

American Response Technologies, Inc. is a leader in providing medical alert systems for seniors nationwide. Our systems help improve the lives of seniors and their families by providing peace of mind, and an extra layer of security that allows for independent living at home.

In fact, our medical alert systems actually save lives, and allow seniors to age gracefully at home.

We offer a premium medical alert service, with hospital-grade BOSCH equipment, at an affordable and competitive price of around $1 a day.

Want to join our team or just learn more? Email us (no phone calls, please) at HireMe@MedicalCareAlert.com.


Here are some of the medical alert career roles we are filling:

HOT - Customer Service Representative:

A medical alert customer service representative will help our clients with questions about their system; update their contact and profile information, answer billing questions and other service questions. Join our award-winning Customer Service team in our Northville Michigan offices!

Requirements include:

  • Kind, gentle personality – patient with senior citizens who are not familiar with technology and may have trouble speaking.
  • Excellent phone skills - Ability to speak slowly, clearly, and be understanding of clients who may be confused or need some extra hand holding.
  • Highly organized and efficient.
  • Impeccable typing skills, high level attention to detail, obsessive about making sure every client is satisfied.
  • Excellent computer skills (MS-Office).
  • Ability to think on your feet quickly, resolve issues on your own.
  • 4 years college education or military equivalence
  • Strong references and prior employment history
  • Willing to participate in background check, credit check

Want to join our team or just learn more? Email us (no phone calls, please) at HireMe@MedicalCareAlert.com.



Billing / Accounting Specialist:

Billing team member has overall responsibility for ensuring MCA receives payment from our subscribers. Primary duties include: Processing Daily recurring payments and refunds, Adjusting recurring payment on new orders to reflect discounts outside of list price, Credit card updates (pending expiration, declines, customer updates or changes, etc.), other accounting duties.

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Requirements include:

  • Kind, gentle personality – patient with senior citizens who are not familiar with technology and may have trouble speaking.
  • Experience in billing including credit card processing, invoice creation, collections, calling customers,
  • Specific Computer Skills: MS-Office (particularly Outlook, Excel, Word), QuickBooks
  • Ability to work independently – self-motivated and driven
  • Highly detail oriented – “crazy good” organizational skills

Want to join our team or just lean more? Email us (no phone calls, please) at HireMe@MedicalCareAlert.com.



New Sales Representative:

A sales career with Medical Care Alert is a dream come true: you’ll sell a premium service at an affordable and competitive price, knowing you are making a positive impact on your customers and their families.


Requirements include:

  • Prior sales experience working with seniors or caregivers – medical equipment field, assisted living facilities, or other senior services preferred.
  • Focus on doing the right thing for the customer – not just “getting the sale”.
  • Kind, gentle personality – patient with senior citizens who are not familiar with technology and may have trouble speaking.
  • Excellent phone skills - Ability to speak slowly, clearly, and be understanding of clients who may be confused or need some extra hand holding.
  • Highly organized and efficient.
  • Impeccable typing skills, high level attention to detail, obsessive about making sure every client is satisfied.
  • Excellent computer skills.
  • Ability to think on your feet quickly, resolve issues on your own.
  • 4 years college education or military equivalence
  • Strong references and prior employment history
  • Willing to participate in background check, credit check

Want to join our team or just learn more? Email us (no phone calls, please) at HireMe@MedicalCareAlert.com.


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Medical Care Alert | 43334 7 Mile Road, Suite 400 Northville, Michigan 48167 | 248-946-8172 Copyright 2008-2017 American Response Technologies Inc.Built with Love