Interview with MedicalAlertComparison.com
There are many medical alert companies out there, each one with their respective pros and cons. Consumer reporting website Medical Alert Comparison researches and compares the major medical alert companies on the market, providing fair and unbiased opinions on their website. We recently interviewed the team at Medical Alert Comparison to get a little more insight into their process to provide consumer reports on medical alert systems.
How are your ratings determined?
A host of factors go into Medical Alert Comparison ratings. In addition to our own testing of the systems, we do look into how pricing and features stack up against other companies. We also include feedback from our users when available, consumer interest, conversion rate, company history, website design & ease of use into our rankings.
What are the top questions consumers ask when looking for a medical alert system?
The first and most important question consumers ask is "how much will this system cost me?" They also ask about features, most notably automatic fall detection and GPS systems that they can take with them. We receive a lot of questions from users asking if medicare will cover the costs their medical alert system as well if their parents will actually use the medical alert system.
How important are reviews for consumers?
Reviews are very important when it comes to medical alert systems. All systems look the same on the surface, but there are differences. Reviews point out those differences, which could be difficult for people to determine.
What are the top 3 requirements for consumers? (i.e. price, warranty, etc)
Price, features, ease of installation.
Many consumers overlook who exactly is monitoring their system. Some companies have their own monitoring facilities, while others contract the service out to a monitoring center, sometimes even out of the country.
MedicalAlertComparison.com does the hard work for consumers. Instead of checking each company website and/or calling them, we do all that and more, including physically putting systems through rigorous testing.
We were very impressed with the alert pendant, which allows the user to communicate with the monitor directly through the pendant. This is the first system we have tested that has this useful and potentially life-saving feature.