The RemoteCare 24/7 Smartphone application gives caregivers a real-time look at how their loved one is doing. The RemoteCare 24/7 app provides the following features and functionality:
- Location
- Real-time "Where's Mom" functionality
- Breadcrumb (History of where Mom has been)
- Familiar Place Notification (GeoFence, "Did Mom arrive or leave a particular location (i.e. Doctor))"
- Notification
- Emergency Call Center Calls
- Weather alerts in your loved one's area
- Status
- Is the battery of handset and wearable charged
- Information
- Central location for caregiving team to view prescriptions, doctors, medical conditions and medical forms
Water Resistant The pendant lets you summon help even if they are in the bath or shower, where serious accidents can happen. The pendant meets the IPX-7 water spray test.
Easy Voice Prompted Setup Voice Prompted System Provides announcements during set-up, programming, testing, battery test and full system check.
Specifications:
DUO CELLULAR HANDSET:
- Shatter Resistant 6ft
- Not Water Resistant
- Operational Temp -5 to 140F
- Stand By Battery Handset 120 Hours - recommend daily charging
- Dimensions 2.87"x1.85"x0.73"
- Weight 1.8 oz
- Cellular 4G LTE (with fallback to 3G) (approved on AT&T Network)
- No Restrictions for pacemakers or defibrillators
WEARABLE BUTTONS:
- Signal Range: 400 Ft
- No Restrictions for pacemakers or defibrillators
- 0.8 ounces
- 2 -3 year battery life
AUTOFALL FALL DETECTION BUTTON:
- Signal Range: 300 Ft
- No Restrictions for pacemakers or defibrillators
- 1.0 ounce
- 2 year battery life
- NOTE: Optional AutoFALL Fall Detection available for $10.00/month more. Fall detector does not detect 100% of falls. If able, users should always push their help button when they need assistance. System requires daily charging, and access to AT&T Wireless Cellular network.
Learn about AT&T, Fall Detection, GPS, WiFi and Cellular Triangulation in the HOME & AWAY DUO
AT&T
HOME & AWAY DUO uses the AT&T 4G LTE cellular network to allow users to get help across the US, both at home and away. Neither you nor your family need to purchase AT&T cellular contracts; the cellular coverage is included in the monthly service fee for the HOME & AWAY DUO.
Fall Detection
Fall detection is an optional service for HOME & AWAY DUO and uses patented algorithms to detect falls. If a fall is detected, users will be connected to specialists who can dispatch emergency services if needed. Users will be able to tell specialists if they do not need assistance. We cannot guarantee that the service will always accurately determine a fall. It is advised that users always press the button if they need help.
The fall detection feature can be enabled and disabled by calling customer service at 877-913-3680
* NOTE: Optional AutoFALL Fall Detection available for $10.00/month more. Fall detector does not detect 100% of falls. If able, users should always push their help button when they need assistance. System requires daily charging, and access to AT&T Wireless Cellular network.
GPS Location Services
HOME & AWAY DUO utilizes A-GPS technology. A-GPS stands for Assisted Global Positioning System. It enhances the performance of a basic GPS’s location time and accuracy.
Compared with regular GPS systems, A-GPS provides much faster positioning even when GPS signal conditions are weak. A-GPS takes less power (saving battery life) and time to acquire satellite and cell tower signals and finds the user quicker. Under stand-alone GPS operation, a GPS receiver typically needs more than 30 seconds to receive the satellite position data and other satellite information required to compute a position.
In weak signal areas such as urban canyons, building interiors or locations surrounded by tall trees, where the receiver has limited or no direct access to the open sky, determining a positioning can take much longer.
A-GPS can locate a moving object within 5 yards in most cases, depending on the signal strength from satellites and cell towers.
WiFi Location Technology
HOME & AWAY DUO charging base can detect WiFi hotspots around the user to enable care specialists to help determine if the user is at home.
Cellular Triangulation Location Technology
HOME & AWAY DUO enables care specialists to use cellular triangulation to determine if the user is likely at home, enabling faster dispatch.
NOTE: Fall detector does not detect 100% of falls. If able, users should always push their help button when they need assistance. System requires daily charging, and access to AT&T Wireless Cellular network.
Customer Service 1-877-913-3680
