Press Release: Angie's List Awards Medical Care Alert the Super Service Award for 3rd Consecutive Year
Medical Care Alert has earned the 2014 Angie's List Super Service Award for the third year in a row, in recognition of superior customer service.
"We are thrilled to be recognized again for our high level of customer service," said Bryan Stapp, President of Medical Care Alert. "Our team members go to tremendous lengths every single day to deliver the best customer service in the industry. We treat our customers like family, and we protect many of our own family members with our service."
Medical Care Alert is a national provider of emergency medical alert systems for senior citizens, providing 24/7 monitoring and protection in the event of a fall or other emergency situation.
"Only about 5 percent of companies have performed so consistently well enough to earn our Super Service Award," said Angie's List Founder Angie Hicks. "It's a really high standard."
Stapp also noted Medical Care Alert has an overall "A" rating with Angie's List readers, plus an "A+" rating as an Accredited Member of the Better Business Bureau (BBB).
Angie's List Super Service Award 2014 winners have met strict eligibility requirements, which include an "A" rating in overall grade, recent grade, and review period grade; the company must be in good standing with Angie's List, pass a background check and abide by Angie's List operational guidelines. Service company ratings are updated daily on Angie's List. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality.
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