Medical Alert Systems Reviews and Consumer Reports

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Home Medical Alert Annual Plan	May 17, 2013
Reviewer: Helen Carroll from Midlothian, VA United States

The first unit that was sent to my parents did not work. The second unit got sent to a Customer Service Representative due to the package being mislabeled. It was then shipped to my parents and arrived finally on 5/17/13. The second unit was set up today 5/17/13 works fine so far.

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1 of 1 people found the following medical alert review helpful:

Home Medical Alert Plan	May 13, 2013
Reviewer: Noel Skube from Stanwood, WA United States

First class equipment which is easy to install & use. Installation instructions were particularly easy to follow. Lainie Phillips made the whole process quite understandable. She is a winner and uses language that the average bear can understand--not to technical. I felt that I had found a friend.

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Okay so far	April 26, 2013
Reviewer: Walter N. from Bloomington, IL United States

We have the system set up and everything seems okay.

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2 of 2 people found the following medical alert review helpful:

Home and Away System Annual Plan includes Console,	April 18, 2013
Reviewer: Page T Shanklin Sr from Cumberland, MD United States

I researched several systems on-line after having a quad by-pass heart surgery and was brain dead for thirty minutes. I am also a brittle diabetic so an alert system was needed by myself and family. I selected Medical Care Alert after reviewing all products of others and the different systems offered by Medical Care Alert. Unfortunately when I ordered the system it was the wrong one and with just a phone call and free shipping I got what I needed. I am very pleased with the cost-the easy ayssembly and hook-up and the quick rersponse I get when checking my system twice a week. I would recommend Medical Care Alert to those who need a system to assist them when needed due to their health.

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1 of 1 people found the following medical alert review helpful:

SET UP	March 26, 2013
Reviewer: Judith Poduska from Cedar Rapids, IA United States

Had problems setting the unit up. Had to have someone help me. Used a tech over the phone to finish set up and to test the device. Not too difficult to set up and use. Have tested it but not used it in an emergency. Am confident it will work when I need it. The tech thought a green light had to be on and we wasted a lot of time and effort finding out that it worked on yellow, which mine showed. Other then that it was easy to set up. Too bad I had to move furniture so many time to plug and unplug and find different places to plug it in I was tired when I got done!

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2 of 2 people found the following medical alert review helpful:

Found on Angie's List	February 6, 2013
Reviewer: N.W. from Texas

I became concerned about living alone without an alert system and joined Medical Care Alert after investigating such services on Angie's List. I have been very pleased with them ever since.

I spoke with their representative on the telephone, agreed to one of their plans, and subscribed to the service. My equipment arrived quickly and I was able to set up the service easily by following the instructions included. I have tested every week since then and had a successful test. I had two "false alarms" and was helped by a customer service representative to avoid them by not wearing the alarm button on the same wrist as my wrist watch and by not wearing it while sleeping attaching it to my CPAP machine instead.

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Lainie was fantasic	February 1, 2013
Reviewer: Deb G. from Bear Creek, NC United States

It's too early to rate the actual device or service, however 2 things I can respond on to date:
1) Lainie was fantastic. She is one of the biggest reasons I went with this company over the others. There are so many similarities and many of the companies have excellent products and service as well as reputations. Her professionalism and no pressure tactics were truly appreciated. Another company with a highly rated device had awful customer service -- rude, pushy, inaccurate, etc. Lainie was so easy to work with and I was not purchasing for myself so there were many details she carefully ironed out with me and she was pleasant and made the experience personal.

2) My parents don't think they need this system so it has been a hard sell on my part. My husband and I helped them set it up and were with them for their first test.

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So Far, So good	February 1, 2013
Reviewer: Ann B. from Loveland, CO United States

So far, so good, I have not had to use the system

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2 of 2 people found the following medical alert review helpful:

VOICE UNIT 2 CONSOLES	January 28, 2013
Reviewer: Betty P. from Sun City West, AZ United States

THE HELP, COURTESY AND SINCERE CARING OF THE STAFF WAS OUTSTANDING PARTICULARLY LAINEE AND SUE. EVERYTHING WAS HANDLED EFFORTLESSLY AND EFFICIENTLY.

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1 of 1 people found the following medical alert review helpful:

Home medical alert	January 26, 2013
Reviewer: John Tinoco Sr from Kansas City, MO United States

Just received system, I as well as my family feel at ease with this device knowing that help is just a click away. hopefully when the time does come that I need it, It will not fail me.

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